International
Investigative Capabilities

 

Profitable global marketing requires the support of strong international market and business intelligence combined with comprehensive investigative capabilities. However, you may find it uneconomical to maintain a large staff of international investigators or impractical to request information from your company’s overseas affiliates already com­mitted to daily assignments. We remove the difficulties associated with administering international human intelligence investigations. Our international assignments are made possible by a unique joint venture between Charles, Charles & Associates and Kinsinger, Wetzel & Associates.

KWA – Kinsinger, Wetzel and Associates is a Phoenix-based consulting firm specializing in global business intelligence. Its clients are in management consulting, tele­communications, computers and software, aerospace, environmental tech­nol­o­gies, healthcare and public safety, and entertainment.  Bringing unique value to the firm, KW&A principal Paul Kinsinger has developed and teaches one of the few full-time MBA-level courses on business intelligence – a course in which he has super­vised class projects for several Fortune 500 companies. With more than seven hundred international graduates who now live and work in diverse industries all over the globe, KW&A has a powerful and growing network that it leverages.

 

CCA/KW&A – Together, CCA and KW&A perform on a team basis, a concept designed to ensure that our resources are synergistic and tailored to meet the needs of our clients. We employ native-language investigators who share the same cultural background as our panel of experts. These investigators are well-trained using CCA’s state-of-the-art training procedures in the art of interviewing as well as the specific technology and services addressed in the investigation. Our investigators are selected on a project-by-project basis depending on their capabilities to meet CCA’s high quality investigative standards and their ability to meet the needs of our clients. We have the experts to conduct our international investigations and we achieve levels of reliability and accuracy as those obtained in similar domestic investigations. With our method of centrally coordinated and controlled in-depth Delphi panel investigations, we ensure compatibility of information across countries.

It is our belief that costly marketing mistakes arising from poor understanding of foreign business practices and cultural milieu can be avoided by utilizing the talents of our international staff of qualified bilingual investigators with significant overseas experience in Europe, Asia/Pacific, South America and Africa.